GHG Website Privacy Policy

Gloria Hotel Enterprise Co., Ltd. and our affiliates (“GHG”, “us”, “we”, or “our”) always stress the importance of privacy. Pursuant to Article 8 of Personal Data Protection Act, this Website Privacy Policy and Cookies Policy (the “Policy”) explains how we may collect information about you and then use it in order to satisfy your business inquiries. Please be reminded, if you use this site you explicitly agree to the terms and conditions of the Policy in effect at the time of your use.
  • The Site

    Here is the list of websites operated by GHG (the “Site”):
    When you visit the Site, your personal information might be collected by us through your voluntary acts.
  • The Applicable Laws

    The Site is operated from Taiwan in accordance with the laws of Taiwan. Visitors to the Site should be aware that the laws of Taiwan may differ from those of your country of residence. If you are located outside of Taiwan, your use of this website is at your own risk and initiative and you are responsible for compliance with any applicable local and national laws. By using this Site, participating in any website activities, and/or providing us with your personal information, you:
    • consent to the transfers and processing of any information you provide to the Site;
    • acknowledge that Taiwan law provides a lower standard of protection for personal information than the laws of various countries; and
    • acknowledge that the Site will deal with your information in accordance with the Policy and the laws of Taiwan. Consequently, you hereby waive any claims that may arise under the laws and regulations that apply to you in any other country or jurisdiction.
  • Purposes of Collection

    • Customer and client management, protection and service or associated data research, statistics and analysis.
    • Promotion, sale, advertisement, marketing, notification and associated activities.
    • Information services, database management and other e-commerce services.
    • Collection, processing, use and international transmission of personal information deemed necessary pursuant to relevant laws, regulations, legal obligations, contracts or other legally binding relationships.
    • Any other use as approved by the competent authorities, or relating to the use for our business operation.
  • Categories of Personal Data to be Collected

    The personal data to be collected by us are as follows: name, nationality, gender, date of birth, I.D. Card number, address, passport number, credit card information, marital status, family, education, occupation, contact information, and other information which may be used to identify you, both directly or indirectly.
    Please be reminded that if you choose not to provide certain information, we may not be able to respond to your request or complete the transaction.
  • Time Period, Area, Target and Measures Of the Use of Your Personal Data

    • Time Period: The time period for use of your personal information by us shall be in accordance with relevant laws (such as Business Entity Accounting Act, Regulations for the Administration of Hotel Enterprises, and etc.), or the duration of keeping information as specified in individual contracts, or the duration which is deemed necessary by us for our business operations.
    • Area: Domestic and overseas branches and subsidiaries of GHG, and onshore and offshore operations of the institutions having business association with GHG (such as co-marketing or cooperative partners).
    • Target: Branches and subsidiaries of GHG, and onshore and offshore operations of the institutions having business association with GHG (such as co-marketing or cooperative partners), and administrative organizations or competent authorities with legal investigation rights.
    • Measures: Use by automated machine or other non-automated measures other than processing.
  • Right and Method that You are Entitled to Exercise

    You may exercise the following rights with respect to your personal information in writing:
    • Inquire or request to review.
    • Request to make duplicate copies.
    • Request to supplement or correct.
    • Request to discontinue collection, processing or use.
    • Request to delete.

    If you have any question, please call +886-2-2581-8111 or Email to us:。However, We reserve the rights to ask you to do particular act or decline your request pursuant to relevant laws and regulations, your written consent, or GHG’s business operations which is deemed necessary.
  • Links to Third Parties’ Websites

    Certain transactions and services offered on this Site may be processed or provided by third party service providers, while it looks like that you may not have left the Site (such as chatbot service, reservations, payment processing, hosting). Such links are provided solely as a convenience for you. We do not control the privacy practices of these third parties’ websites. You should therefore make sure when you leave our site that you have read that website’s privacy policy. We are not responsible for the security practices of such websites.
  • Third-Party Cookies

    When you visit this website, third-party service providers (such as social media providers like Facebook and Instagram or reservation systems) may store their own cookies on your hard drive or device. These third-party service providers may collect information on your browsing habits; this information is subject to relevant laws and regulations.
  • Cookies Policy

    The Site uses cookies. A “cookie” is a small file of letters and numbers that is sent to your computer by a website and automatically saved on your computer by your web browser (such as “Chrome”). Each time you request a page from the website, your web browser sends this cookie back to the website server. Cookies do not corrupt or damage your computer or computer files. If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on the Site.

    The cookies we use are “analytical cookies” sent by Google Analytics. They allow us to recognize and count the number of visitors and to recognize and track which part of the Site you visit when you are using the Site. This helps us to improve the way our Site works, for example by making sure visitors will be finding what they need more easily.

    We may also use the information collected from our use of cookies to estimate our audience size, analyze trends and general usage patterns of the Site, optimize the Site, and for other research and marketing purposes. This is statistical information and does not identify any individual.
  • Cookie Management

    Through your browser settings, you can decide whether or not to accept cookies.
    Please note that disabling some or all cookies may impact your experience of this website, as well as its functionality. You may still, however, make use of the information provided on this website. Disabling third-party cookies will not adversely impact your browsing, and this functionality can be individually adjusted for different websites or web applications.

    Below we provide methods of and access to cookie settings for various browsers. For example, users of Google Chrome can click the link below and follow the instructions, clicking the “More” icon in the top right of the window, then “Settings”→“Advanced”, and then adjusting cookie settings.
    Internet Explorer
  • How do You Know When the Policy is Amended

    We reserve the right to amend and update this Policy. The latest version will be immediately published on the Site. When we change the personal information handling practice, we will post announcement on the Site immediately.